Privacy Policy giok168 – Indonesia User Data Protection

1 Introduction

Giok168 recognizes that privacy is a fundamental right of every user. This Privacy Policy is designed to transparently explain how we collect, use, store, and protect the personal information you provide when using the giok168 platform — whether through our official website or mobile app.

This policy applies to all registered users and visitors who access the giok168 platform without an account. By continuing to use our services, you are deemed to have read, understood, and agreed to all terms set out in this document.

Giok168 is committed to upholding applicable data protection principles, including minimal data collection, use of data only for stated purposes, and granting users the right to manage their personal data.

2 Personal Data We Collect

In operating its services, giok168 collects several categories of data from users. This data collection is carried out only for legitimate purposes necessary to deliver the best possible service.

2.1 Data You Provide Directly

Data Type	Example	Purpose of Collection
Identity	Full name, date of birth, gender	Account verification and KYC compliance
Contact	Email address, phone number	Account communications and security notifications
Address	Residential address, city, province	Identity verification and compliance
ID Document	National ID, driver's license, passport (for KYC)	User age and identity verification
Finance	Bank account number, bank name, digital wallet	Processing of deposits and withdrawals

2.2 Automatically Collected Data

When you access and use the giok168 platform, our systems automatically record certain technical information, including:

• IP address of the device used to access the platform.
• Browser type, operating system, and device information (model, OS version).
• Pages visited, session duration, and navigation patterns within the platform.
• Date, time, and frequency of access to giok168 services.
• Geolocation data at the city or regional level (not precise GPS coordinates).
• Activity logs for games played and financial transactions on the platform.

2.3 Data from Third Parties

Under certain circumstances, giok168 may receive information about you from payment partners or KYC service providers working with the platform. This data is used solely to verify your identity and ensure the security of financial transactions.

3 How We Use Your Personal Data

Giok168 uses collected data only for legitimate and relevant purposes. The following outlines how we utilize your personal data:

• Account Management: Creating, verifying, and managing user accounts on the giok168 platform.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Identity Verification (KYC): Ensuring every user meets the minimum age requirement and holds a valid identity as required by our terms.
• Platform Security: Detecting and preventing fraudulent activity, scams, or misuse of our services.
• Customer Support: Providing relevant and personalized assistance when users contact our support team.
• Service Improvement: Analyzing usage patterns in aggregate to improve features and the overall user experience.
• Account Communication: Sending important notifications regarding account security, transactions, and policy updates.
• Legal Compliance: Meeting applicable legal obligations, including reporting requirements to the relevant authorities when necessary.

4 Sharing Data with Third Parties

Giok168 may share user data with certain third parties under the following limited and controlled circumstances:

• Payment Partners: Data required to process financial transactions is shared with payment gateways and partner banks — only the minimum information necessary to complete the transaction.
• KYC Service Provider: Identity documents are shared with certified identity verification partners for mandatory KYC checks.
• Technology Provider: Some technical platform services are operated by trusted technology partners bound by strict confidentiality agreements.
• Legal Obligations: giok168 may disclose user data to legal or regulatory authorities when required by applicable law, court order, or to protect the rights of the platform and its users.

All third parties who receive user data from giok168 are bound by confidentiality agreements and are prohibited from using that data for any purpose beyond what has been agreed.

5 Cookies and Tracking Technologies

Giok168 uses cookies and similar technologies to enhance the user experience on the platform. Cookies are small text files stored on your device when you visit our platform.

5.1 Types of Cookies We Use

• Essential Cookies: Required to run core platform functions such as login sessions, account security, and language preferences. These cookies cannot be disabled.
• Analytics Cookies: Helping us understand how users interact with the platform in an aggregated and anonymous manner, so we can continuously improve our services.
• Functional Cookies: Storing user preferences such as interface display, language, and game settings for a more personalized experience.

5.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect platform functionality and prevent certain features from working properly.

6 Personal Data Security

Giok168 implements comprehensive technical and organizational security measures to protect users' personal data from unauthorized access, alteration, disclosure, or destruction. The security measures we apply include:

• 256-bit SSL/TLS encryption for all data communications between user devices and our servers.
• Encryption of sensitive data at rest in our database using industry-standard encryption protocols.
• Role-based access control that restricts who can access user data internally.
• Real-time system security monitoring, 24 hours a day, 7 days a week.
• Regular security audits and penetration testing conducted by independent security teams.
• Documented incident response procedures to handle potential data breaches swiftly.

7 Data Retention and Deletion

Giok168 retains users' personal data for as long as the account remains active and as long as necessary to fulfill the purposes described in this policy. After account closure, data will be retained for the minimum retention period required by applicable law — generally between 5 and 7 years for financial transaction records.

Once the retention period ends, user personal data will be permanently deleted or anonymized so it can no longer be linked to any individual's identity.

8 User Rights Over Personal Data

As a giok168 user, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to Correction: If any data we hold is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Deletion: Under certain circumstances, you may request that we delete your personal data — subject to applicable legal obligations.
• Right to Portability: You have the right to receive the personal data you have provided to us in a structured, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for specific purposes.

To submit a request regarding the above rights, contact the giok168 customer support team via live chat, available 24/7 on the platform. We will process your request within a reasonable timeframe in accordance with applicable regulations.

9 Underage Users

The giok168 platform is intended exclusively for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data from an underage user has been collected without our knowledge, that data will be immediately deleted and the associated account will be closed.

If you are a parent or guardian who has discovered that your underage child has registered on the giok168 platform, please contact our support team immediately so we can take the necessary action.

10 Privacy Policy Updates

Giok168 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service developments. Users will be notified of any significant changes via platform notifications or their registered email address.

The date of the latest update is always displayed at the top of this page. We encourage you to check this page periodically to stay informed of the latest version of the giok168 Privacy Policy. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms.